- Guests are met on arrival at the landing parking on Nursery Lane next to the canal and narrowboat mooring.
- Assistance will be given for loading if needed.
- The boat is approached by a canal path on a visitor mooring.
- The narrowboats have restricted accessibility for people using wheelchairs due to stairs at each entrance and the narrow width of the corridors.
- There is limited access for people with mobility restrictions due to stairs at both entrances.
- The TV has teletext, subtitles and remote control.
- Boating instructions are given in a booklet and one to one tuition.